SG 5.5: How to clear Exceptions, and Review & Edit Timesheets via Herd WEB?

Managing Attendance - Exceptions, Reviewing & Editing Timesheet

When exceptions are detected, it does not stop you from acknowledging your timesheet like a missing start / end work time does. However, the integrity of this record might be questionable and requires verification.

How to identify timesheet errors

1. On the left sidebar menu, Click Attendance
2. Click Finalize Timesheet
3. Select an employee profile by clicking the employee’s name to view the monthly attendance record
4. Click either the Red Pending Rectangle or Yellow Bar within the employee’s profile
5. An error notice will appear

Here are the 3 common timesheet errors:

• Missing Start/End work time
• Facial Recognition Mismatch
• GPS Location Error

Missing Start/End work time

Occurs when an employee forgot to either clock in or clock out. Pending section will be highlighted in Red to signify no clock-in / clock-out time for this employee  

1. Click on Red Pending Section to find out the issue with the timesheet

To resolve this error:

1. Click Start/End icon to edit the location, time and date
2. Click Done

Facial Recognition Mismatch

This occurs when the clock in photo has a low % match with your first attendance photo taken.

1. Click on Yellow Section to find out the issue with the timesheet
2. Mousing the cursor over the Captured Photo will show the % match of the two images
3. Facial Recognition Mismatch cannot be resolved

GPS Location Error

This occurs when the employee’s actual clock in location is too far away from the assigned work location he / she is supposed to clock in at.

1. Click on Yellow Section to find out the issue with the timesheet
2. GPS Location Error cannot be resolved